Privacy Policy

Effective Date: 1 February 2026
Website: www.goodkani.co.za
Company Name: Good Kani (Pty) Ltd
Email: info@goodkani.com
Contact Number: +27 67 081 9854

1. Introduction

Good Kani (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

By using our website or purchasing from us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details (processed securely by third-party providers)

  • Order history

  • IP address and browser information

  • Cookies and website usage data

We only collect information that is necessary to process orders and provide our services.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Deliver products to you

  • Communicate regarding your purchases

  • Provide customer support

  • Send promotional marketing (only if you opt in)

  • Improve our website and services

  • Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

4. Payment Security

All payments are processed securely via trusted third-party payment gateways. We do not store your full credit or debit card details on our servers.

5. Sharing of Information

We may share your information with:

  • Payment processors

  • Courier and delivery partners

  • IT service providers

  • Legal or regulatory authorities when required

All third parties are required to protect your information and use it only for the intended purpose.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyse traffic and performance

You can disable cookies in your browser settings, although this may affect site functionality.

7. Data Security

We implement appropriate technical and organisational security measures to safeguard your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

8. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, please contact us at: [Insert Email]

9. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: info@goodkani.com
Phone: +27 67 081 9854